Terms of Use

Introduction

This website is owned and operated by Musaddilal Jewellers Private Limited  (henceforth referred as ‘Musaddilal Jewellers Pvt. Ltd.’ or ‘MJPL’ or ‘we’ or ‘us’ or ‘our’ ’ mjpl.biz’ or ’musaddilaljewellers.biz’ having its registered office at, #8-2-120/88 & 89, “Shanti Kiran” Road No 2, Banjara Hills, Opp KBR Park, Hyderabad – 500 034.

In using the services provided by our website ’musaddilaljewellers.biz” you are deemed to have accepted the terms and conditions listed below or as may be revised from time to time, which is, for an indefinite period and you understand and agree that you are bound by such terms and conditions till the time you access this website.

Musaddilal Jewellers Private Limited reserves the right to change these terms and conditions from time to time without any obligation to inform you and it is your responsibility to look through them as often as possible. All rights including copyright, in this website are owned by Musaddilal Jewellers Private Limited. Any use of this website or its contents, including copying or storing it in whole or part without the permission of Musaddilal Jewellers Private Limited is prohibited.

If you have any queries about these terms and conditions or any complaints or suggestions regarding our website, please feel free to write to sales@mjpl.biz or call us on 0091-40-23551019 (Timings: 10.00 A.M – 7.00 P.M Indian Standard Time).

Eligibility

If you are below 18 years of age, you are prohibited to use/purchase/contract from or with this website. Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872 are not eligible to use this website.

Those who choose to access this website from outside India are responsible for compliance with local laws and if to the extent local laws are applicable. In case if any Indian states prohibit direct sale of merchandise from other states and require special documentation to effect such a sale without dual taxation, if we receive an order from such states or to be delivered to such states under such circumstances we retain the right to accept or reject the order.

Pricing and Payment

For orders being shipped within India, the payment can only be accepted in INR. Prices will be MRP and VAT (Value Added Tax)/CST (Central Sales Tax), as applicable.

In case of international credit cards being used for domestic orders, the transaction amount will be converted to INR before the payment is accepted. Currency conversion charges may apply according to your credit card policy. If you have made the payment by International card or foreign bank issued card then you will be required to send us any government issued photo Identity proof. For example:
• Pan card
• Driving License
• Passport
• Voter identification card
• Postal identification Card (Aadhar)

International Orders

Payments for International Orders are accepted through using International credit/debit cards only. For orders being shipped outside India, the payment will be accepted only in US Dollars. For international orders, currency conversion rates will apply according to the prevailing exchange rates on the day of placing the order.

For shipments being sent outside India, Prices will include all the applicable taxes in India and shipping and handling charges will be charged extra.

For International Orders you will be required to send us government issued photo Identity proof preferably:
• Driving License
• Passport
NOTE: Indian issued cards will not be accepted for international orders.

Delivery 

A tentative delivery date/time will be given along with the order confirmation email. The exact delivery date shall be provided as soon as your order is ready for dispatch.

For Shipments within India, Prices will include all the applicable taxes in India and shipping and handling charges.

For shipments being sent outside India, Prices will include all the applicable taxes in India and shipping and handling charges will be charged extra.

Site Security

You are prohibited from violating or attempting to violate the security of this website, including, without limitation:

•Accessing data not intended for you or logging onto a server or an account which you are not authorized to access;

• Attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization;

• Attempting to interfere with service to any other user, host or network , including , without limitation via means of submitting a virus to the site, overloading, “flooding”, spamming , “mail-bombing” or “crashing”;

• Sending unsolicited email, including promotions and/ or advertising of products or services;

• Forging any TCP / IP packet header or any part of the header information in any email or newsgroup, posting violations of system or network security may result in civil or criminal liability. MJPL will investigate occurrences that may involve such violations and may involve, and cooperate with law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this site or any activity being conducted on this site. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including, without limitation, browsers, spiders, robots, avatars or intelligent agents) to navigate or search this site other than the search engine and search agents available on this site and other than generally available third party web browsers (e.g. Microsoft Explorer, Google Chrome, Mozilla Firefox)

Cancellation of Orders by MJPL

There may be certain orders that MJPL annot accept, and therefore, we reserve the right, at our sole discretion, to refuse or cancel any order. Some reasons may include limitation on quantity available for purchase; errors in pricing or product information or certain issues identified by our fraud avoidance department or any other issue which MJPL identifies for not accepting the order. We also reserve the right to ask for additional information for accepting orders in certain cases. We will notify you in case your order has been cancelled fully or partially or if any additional information is required to accept your order.

Cancellation by Customer

Once an order is placed, it can only be cancelled before it is shipped to the provided destination. Registered customer can always check the status of their order by calling us. Once the cancellation request is received, we will initiate the process of refunding the amount to your account via the same payment mode that you had used to make the transaction or through cheque (amount would be refunded through cheque, only in cases where the debit/credit card used by customer while placing the order is not in use). The amount of making and wastage will be deducted from the advance amount before refund. Once the refund process is initiated, you will receive the refund amount directly in your account or through cheque.

Fraudulent Transactions

MJPL reserves the right to recover the cost of goods, collection charges, damages caused to us and legal expenses from persons using the site fraudulently. MJPL reserves the right to initiate legal proceedings against such persons for fraudulent use of the website and any other unlawful acts or acts or omissions in breach of these terms and conditions.

Copyright and Trademark

Musaddilal Jewellers Pvt. Ltd.  reserve all intellectual property rights in all text, programs, products, processes, technology, content and other materials, which appear on this website.

Access to this website does not authorize anyone to use any name, logo or mark in any manner.

All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of this website (collectively “content” are intended solely for personal and non-commercial use. You may download or copy the contents and other materials displayed on the website for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You will not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the contents of the website or any related software. All software used on this website is the property of MJPL or its suppliers and they are protected by Indian and international copyright laws.

Privacy Policy

We understand that your privacy is important to you and we respect that. We assure you that Musaddilal Jewellers Private Limited maintains complete confidentiality of the details that you have shared with us and will not share it with any third party.

We may ask for certain details such as name; date of birth; e-mail address; residential address; contact number etc for registration purposes or for giving feedback , contests , newsletters and placing an order since these fields are necessary for us to process your order. At any point in time you can unsubscribe to our newsletters or any other information which you may receive from Musaddilal Jewellers Pvt. Ltd.

Also, for enhanced security, Musaddilal Jewellers Pvt. Ltd.  does not accept any financial information on its servers.

Force Majeure

We are not liable for any delay in the performance or non-performance of any of our obligations hereunder and shall not be liable for any loss or damages caused thereby where the same is occasioned by any cause whatsoever that is beyond our control including but not limited to an act of God, war, civil disturbance, governmental or parliamentary restrictions, prohibitions or enactments’ of any kind, import or export regulations, exchange control regulations or accident or non-availability/ delay in transport. 

Disclaimer

All products and the information displayed on www.musaddilaljewellers.biz constitute an invitation to offer. Your order for purchase constitutes your offer which shall be subject to the terms and conditions as listed herein. We reserve the right to accept or reject your offer in part or in full. Our acceptance of your order will take place upon the dispatch of the product(s) ordered. Dispatch of product(s) ordered, may or may not happen at the same time. In such a scenario, that portion of the order which has been dispatched will be deemed to have been accepted by us and the balance would continue to be an offer to us and we reserve the right to either accept or reject the balance offer.

No act or omission of Musaddilal Jewellers Pvt. Ltd.  prior to the actual dispatch of the product(s) ordered will constitute acceptance of your offer. If you have provided us with your email address, we will notify you by email as soon as possible to confirm receipt of your order and confirm dispatch and therefore, acceptance of the order thereafter.

We have made every effort to display the colours and sizes of our products that appear on our website as accurately as possible. However, as the actual colours you see will depend on your monitor. We cannot guarantee that your monitor’s display of any colour will accurately reflect the colour of the product on delivery. Packaging of the product may vary from that displayed on the website.

Website Content

Musaddilal Jewellers Pvt. Ltd. owns the copyright to all the contents of this website, including images. All trademarks and other intellectual property are owned or licensed to us (unless otherwise specified). You shall not copy, reproduce, distribute, republish, download, display, post or transmit any part of the website without the written consent from usand any suchunauthorized act would constitute infringement of the Intellectual Property Rights of Musaddilal Jewellers Pvt. Ltd and its licensees. You may print or download any pages for your own personal and non-commercial use only. If you have any doubts about what you can do, please email us asales@mjpl.biz or call us on our number 0091-40-23551019, while our website is accurate as possible, we cannot accept responsibility for any inaccuracies or errors beyond our reasonable control. We cannot guarantee that colored images will be rendered correctly on different computer monitors.

External Material

You shall not use the website in any way that will damage it or interrupt its provision. You shall not use the website to transmit or post any computer viruses.

We cannot guarantee that the website is free from computer viruses, and you should take your own precautions in this respect.

We will try to make sure that the website is always available. However, this is not always possible, and we are not liable if the website is unavailable.

Links

The website may contain links to other websites; these external websites are not under our control. We cannot be held responsible for such websites and cannot make any warrantees about them. We provide these links because we think they might interest you, but we do not monitor or endorse these websites.

Liability

We take no responsibility for any loss or damage suffered as a result of our service or goods supplied, except as required by law, even if we could have foreseen the loss, or the possibility of it was brought to our attention.

Any product you buy from our website is completely at your discretion and you accept that you place the order only after thoroughly enquiring about the product and being completely acquainted about the product, its features, characteristics, usage etc. Musaddilal Jewellers Pvt. Ltd. is not liable for any kind of damages or losses whatsoever suffered by the customers due to the use of the product. This is applicable to all orders.

Changes to the Site Disclaimer

We reserve the right to change the site disclaimer from time to time. If this happens, we will notify you by posting the updated site disclaimer on the website. If you do not wish to be governed by the revised site disclaimer, we request you to refrain from using the website.

This site disclaimer is governed by the laws of India and you and we agree to use the courts of Hyderabad jurisdiction if there is any dispute between us.

If any part of this site disclaimer is found to be invalid by law, the rest of them remain valid and enforceable. These terms are as per the provisions of the Information technology Act, 2000, itsRules and other allied Acts.


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